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Our dedicated support team is here to assist with all your OrthoTerra product needs. As a trusted name in dental supplies, we focus on delivering exceptional service tailored to your unique requirements. Whether you need guidance, have questions, or are looking for reliable solutions, we’re committed to making your experience smooth and stress-free.
At OrthoTerra, our mission is to be your preferred one-stop shop for dental supplies. Count on us for high-quality products and personalized support that sets us apart in the industry.
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Frequenty Asked Questions
Whether you’re looking for information on our products, ordering process, or shipping policies, we’re here to help! Below, you’ll find answers to ensure a smooth and hassle-free experience with Ortho Terra. If you have further questions, our dedicated support team is just a message away.
What types of orthodontic supplies do you offer?
We provide a wide range of premium orthodontic supplies, including brackets, wires, elastics, instruments, and other essentials tailored to meet the needs of orthodontic professionals.
How can I place an order on your website?
Placing an order is simple! Browse our products, add items to your cart, and proceed to checkout. If you need assistance, our support team is happy to guide you.
What is your shipping policy?
We offer fast and reliable shipping across the country. Orders are typically processed within 1-2 business days, with delivery times depending on your location. Bulk orders may have specific shipping terms.
Do you accept returns or exchanges?
Yes, we accept returns or exchanges for unused and unopened products within 30 days of purchase. Please contact our support team to initiate the process.
How can I contact your support team?
You can reach our dedicated support team via the Contact Us page, email, or phone. We’re here to assist with any questions or concerns you may have.
Are your products certified for quality?
Absolutely. All our orthodontic supplies are sourced from trusted manufacturers and meet the highest industry standards to ensure quality and reliability for your practice.
What payment methods do you accept?
We accept major credit cards, debit cards, and other secure payment options like PayPal. Your transactions are processed securely to protect your information.
How can I contact your support team?
Our product descriptions include detailed information to help you make informed decisions. If you need further guidance, our knowledgeable support team is here to assist.
Do you offer special pricing for new practices or first-time buyers?
Yes, we offer special promotions for first-time buyers and new practices. Contact us for more information about existing specials!
Contact Our Support Team
Our dedicated support team is here to assist with all your OrthoTerra product needs. As a trusted name in dental supplies, we focus on delivering exceptional service tailored to your unique requirements. Whether you need guidance, have questions, or are looking for reliable solutions, we’re committed to making your experience smooth and stress-free.
At OrthoTerra, our mission is to be your preferred one-stop shop for dental supplies. Count on us for high-quality products and personalized support that sets us apart in the industry.
Contact us for support with your inquiries Monday through Friday from 9 AM to 5 PM, and Saturday from 9 AM to 2 PM.
Shop Our Ortho Terra Products
Bonding
Braces
Elastics
Hand Pieces
Impressions
Infection Control
Instruments
Molar Bands
Molar Tubes
Retainers
Treatment Accessories